Skip to main content
Open New Service Case
Do you have questions?
See our FAQ
or download our
Are you looking to:
Request to join the networks?
Request to terminate your participation?
Submit an application for recredentialing?
Update your demographic information?
Verify benefits, eligibility or claim payment status?
Obtain our Client List or Provider Handbook?
For all other inquiries proceed below to open a customer service case.
Select Entity Type
Rendering Health Facility, Practitioner or Group Practice (Licensed health care providers that render services to patients or an authorized representative thereof)
Third Party (Entity not affiliated with the above. (Examples: a law office or collection agency))
Please call us at 1-800-950-7040 to initiate an inquiry. The representative will ask you to fax a Confidentiality Letter signed by the provider referenced in your inquiry (if you have not already done so).
download the Confidentiality letter here
and fax the completed, signed form to the appropriate fax number based on the network related to your inquiry:
MultiPlan fax number:
Viant fax number:
Contact & Provider Information
Already have an account? Log-in here.
Otherwise, once you submit your customer service case below, you'll be given the option to create an account so that you can easily track your cases.
Contact First Name
Contact Last Name
Select Provider Type
- Select One -
PHCS Network / PHCS Healthy Directions
Beech Street Network
Arizona Medical Network (AMN)
MultiPlan Auto Medical Network
Beech Street Workers' Compensation Network
MultiPlan Extender Networks
Health Management Network (HMN)
Rural Arizona Network (RAN)
Viant Supplemental Network
Texas True Choice - Commercial
MultiPlan Workers' Compensation Network
Reason for Inquiry
- Select One -
Claim denied as duplicate in error
Claim denied as non-participating error
Claim priced as in-network incorrectly
Corrected Claim and/or late charge
Disputing rate or allowable
Request a Fee Schedule
Request copy of Advice Sheet
Request copy of contract
Request status of claim
Request to add Provider to existing group
Verify participation status
5000 characters remaining
OPEN SERVICE CASE